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I cannot connect my Philips device to a network

  • Make sure that there is no interference with the wireless network from microwave ovens, DECT phones, or other neighboring Wi-Fi devices

  • Place the wireless router and this product within five meters of each other

  • Make sure that this product and your mobile device share the same network

  • Reset this product to its factory settings

  • Make sure that the wireless router supports mDNS

The information on this page applies to the following models: HTL5160B/12 , E6/12 .

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