Performance Improvement Services

Minimize inefficiency associated with repeat scans

Phoenix Children's Hospital
 

The challenge:
 

How do we minimize the inefficiency associated with repeat scans?


Objective:


Drive standardization of imaging protocols and ensure consistency in protocol usage by all operators across the organization.


Method:


Analyzed all imaging protocols; identified redundancies in the protocol exam cards and inconsistencies in their usage.


Outcome:


Simplified and standardized imaging protocol worklist by removing 60 unused or redundant exam cards. Introduced a process to ensure consistent use of the exam cards by all operators.


Impact:


Reduction in repeat scans of 7% points; Reduction in change-over time of 20+ minutes, leading to improved patient and staff experience.

 

Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions.

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Philips PerformanceBridge has helped us reduce the number of protocols on the protocol list, thus freeing up space on the console, saving technologists time when searching for a protocol to be performed, reducing the risk of them selecting a wrong protocol, standardizing the department.”

- Matt Eslinger, Lead MRI Technologist Phoenix Children’s Hospital

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