Philips Support

Power light does not light up when my Philips headphones are connected to power

Published on 2017-02-28

The red light, indicated “POWER”, is only activated as soon as:

you have connected the DC power supply to the base unit/transmitter

  • and you have connected it to an audio source
  • and you have set the sound volume level of the music source to a reasonable fixed high level

After a few seconds your wireless headphone transmitter base unit will automatically switch on.

Note: if the music sound level at the input is at a constant low volume (or off) for some time, the transmitter will automatically switch off.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.