1
Products

Get exactly the support you need
Looking for specific solutions for your product?

Why are some AVCHD files not recognized for playback by my Philips Blu Ray Player?

This unit cannot play back standalone AVCHD files (.m2ts, .mts or *.m2t) copied to a SD card / USB thumb drive or written to a disc. The storage medium containing AVCHD files must have a proper file and folder structure meeting AVCHD format specifications.

Please use AVCHD compliant device / software to burn or copy AVCHD files to the storage medium. Refer to user manuals of the device / software for more information and guidance.

It is recommended you format the memory card before using the camera or before you start to record any new videos. Make sure you have the movies backed up before you format the card or they will be deleted. Please refer to your camera's manual for the correct way to format the card.The players listed below can play AVCHD once the whole file structure has been copied to a USB drive or SD card:

  • HTS3106/F7 (SD Card)
  • BDP3306/F7 (SD Card)
  • HTS3306/F7 (SD Card)
  • BDP5110/F7 (SD Card)
  • BDP5320/F7 (SD Card)
  • BDP5506/F7 (USB Drive)
  • HTS5506/F7 (USB Drive)
  • HTS5580W (SD Card)
  • BDP7320/F7 (SD Card)
  • BDP7520/F7 (SD Card)

Note:If you are not able to play the video after the correct files have been copied you may need to format your memory card. Before you format the card make sure to copy all the data off before you format it. Once the format is complete copy the files back to the card. Please refer to your camera manual on the correct way to format the card.

The information on this page applies to the following models: HTS3106/F7 , HTS5506/F7 , HTS3306/F7 .

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.