Philips Support

Why is the connection nut leaking?

Published on 2019-07-31
There are many reasons for water leakage. The following are all possible causes and solutions, please check if there is a reason for your water purifier.

Possible causes and solutions:

* You may not have properly installed the water purifier. Please follow the instructions in the instruction to reinstall the water purifier.

* The tap water pressure is higher than the specified value. Please adjust the faucet and lower the water pressure.

* The connection nut or faucet mounting adapter is damaged. Please contact an authorized Philips Service Center.

* There is a gap between the faucet and the adapter. It may be necessary to wrap a few of the raw tape along the threads of the adapter.

The information on this page applies to the following models: WP3887/01 .

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.