Why does PPM3311 Neck Massager automatically stop working after 10 minutes of massage?

PPM3311 Neck Massager is set to automatically shut off after each 10-minute massage so as to prevent injury caused by excessive massage or hot compress. Please let the device rest for 30 minutes before press the button to restart it.

The information on this page applies to the following models: PPM3311DB/90 .

Frequently Asked Questions

Why is there an obvious electric shock sensation when using PPM3311 Neck Massager?
Can PPM3311 Neck Massager be used outside the recommended ambient temperature range?
Can I bring PPM3311 Neck Massager on the plane?
Can I use PPM3311 Neck Massager while it is charging?
When I wake up with a stiff neck, can I use PPM3311 Neck Massager for massage?

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