Voluntary Battery Recall: Philips 2000 and 3000 Series cordless vacuum cleaners

We are voluntarily recalling the battery packs of the Philips 2000/3000 series cordless stick vacuum cleaners. You can find detailed information for Indonesia clicking here and for Singapore clicking here .

The information on this page applies to the following models: XC3131/01 , XC3131/61 , XC2011/01 . Click here to show more product numbers ›

Frequently Asked Questions

When to clean/replace the cloth of my Philips Cordless Vacuum
Voluntary Battery Recall: Philips 2000 and 3000 Series cordless vacuum cleaners
Are accessories of my Philips Vacuum Cleaner compatible with other models?
How long should I charge my Philips Cordless Vacuum Cleaner?
Where is the model/serial number of my Philips Vacuum Cleaner?
How to replace the batteries of my Philips Cordless Vacuum Cleaner

Looking for something else?

Discover all Philips Support options

Support Homepage