Discontinued
Frequently Asked Questions
Can I recharge the batteries in the active 3D glasses PTA02 and PTA03 in Philips TV?
Do I have to replace my HDMI 1.3 cable with a HDMI 1.4 cable of my Philips TV if I need to use it for 3D?
Why does a message ‘No interactive contents available’ appear when I select ‘Show widgets’ icon from the Home Screen in my Philips TV?
What can I do with Wi-Fi MediaConnect on a PC which is below the minimum requirements?
Can I connect an external Hard Disk Drive (HDD) to my Philips TV?
Why is the video projection not smooth on my Wi-Fi G network?
What kind of PC connection should I make with my Philips TV?
Why can I not see my PC folder hierarchy on my Philips TV?
Can I connect my PC directly to my Philips TV to use Wi-Fi MediaConnect?
Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
Can I connect a keyboard and/or mouse to my Philips TV?
How to find the wireless encryption key in my Philips TV?
Why did my Scenea photo change back to the original image in my Philips TV?
Does Net TV work when I have connected a Set-Top Box to my Philips TV?
Can I listen to music while the Scenea photo is on the screen of my Philips TV?
Does the Electronic Program Guide (EPG) work in my Philips TV with a set-top box?
What does the 'Registering...' message mean in my Philips TV when Net TV is starting up?
Can I change the order in which Net TV favorites are listed in my Philips TV?
Why does the 3D functionality not work with the PS3 (for outputs of 720p, this TV cannot downscale)?
Does Philips offer a 3D version of its 21:9 TV?
Do I need to upgrade the firmware of my 3D Ready Philips TV in order to make it 3D capable?
What is the lifetime of the battery in the Active 3D glasses?
Why do I need to purchase an upgrade pack for my Philips 3D Ready TV?
Can I adjust the depth of the 3D effect on my Philips 3D TV?
Are Philips 3D TVs able to convert a 2D signal into 3D?
Troubleshooting
What kind of antenna should I use for my Philips TV?
The time displayed by Philips TV clock function is not correct
My Philips TV fails to respond to the remote control
I forgot my PIN code of Philips TV for parental control. How do I solve this problem?
I set up an Internet connection between my Philips TV and my router, but it does not work
I have connected my PC and Philips TV to my home wireless network (IEEE 802.11g). When I start projection, I get another error message saying "File cannot be read or found."
There is no sound from the TV speakers of my Philips TV
What do I do when my Philips TV display the message “Philips server not found” or does not respond to the cursor keys in the Net TV/Smart TV “Term of use” page?
What should I do if I want to operate all my devices with a single remote control?
How do I obtain an optimal 3D experience at home for my Philips TV?
My Philips TV is tilted horizontally when it is mounted on the table stand
Warranty and service
Check the terms of your warranty and start a product exchange or repair