Discontinued
Frequently Asked Questions
Is it possible to install and watch both digital cable (DVB-C) and digital terrestrial (DVB-T) channels in Philips TV?
Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
Can I connect a keyboard and/or mouse to my Philips TV?
How to find the wireless encryption key in my Philips TV?
Why did my Scenea photo change back to the original image in my Philips TV?
Does Net TV work when I have connected a Set-Top Box to my Philips TV?
Can I listen to music while the Scenea photo is on the screen of my Philips TV?
Does the Electronic Program Guide (EPG) work in my Philips TV with a set-top box?
Why do I get the message "Philips server not found" when I press the NET TV button?
What does the 'Registering...' message mean in my Philips TV when Net TV is starting up?
Can I change the order in which Net TV favorites are listed in my Philips TV?
At around 6 a.m my Philips TV’s front indicator turns off for a few seconds. Is this normal?
Do I have connect the antenna to the Philips TV if I use HDMI connected accessory devices?
Why is the Scenea photo not displayed in my Philips TV?
What issues in Philips TV are solved with a software upgrade?
What is the new SCENEA item in the Home menu of my Philips TV all about?
Can I add any Internet page to "My favorites" in my Philips TV?
When the set is on standby and I switch it off my Philips TV using the 'Power' button on the side, I see the Philips logo screen popping up for a few seconds. Is this normal?
Why did the Scenea photo in Philips TV switch off after some time?
How to set Scenea to switch off earlier than the normal 4 hours in Philips TV?
Can I connect an external Hard Disk Drive (HDD) to my Philips TV?
Which buttons on my Philips TV remote control do I use to operate Net TV?
What kind of PC connection should I make with my Philips TV?
Why can I not see my PC folder hierarchy on my Philips TV?
Can I view services from other countries in my Philips TV?
Troubleshooting
My Philips TV fails to respond to the remote control
I see a light below my Philips TV screen
I forgot my PIN code of Philips TV for parental control. How do I solve this problem?
I set up an Internet connection between my Philips TV and my router, but it does not work
I get continuous animations when I press the Net TV button in Philips TV
There is no sound from the TV speakers of my Philips TV
What kind of antenna should I use for my Philips TV?
The time displayed by Philips TV clock function is not correct
My Philips TV is tilted horizontally when it is mounted on the table stand
What should I do if I want to operate all my devices with a single remote control?
Warranty and service
Check the terms of your warranty and start a product exchange or repair