Frequently Asked Questions
Can more than one person connect to a Philips Kitchen Device?
How to use presets on my Philips Airfryer?
Do I have to remove the rubber plug from my Philips Airfryer Pan?
How do I detach the basket of my Philips Airfryer from the pan?
How to use Alexa Assistant with my Philips Airfryer
There is a plastic smell coming from my Philips Airfryer
Where can I find recipes for my Philips Airfryer?
Where is the model and serial number on my Philips Airfryer?
What kind of baking tin can I use in my Philips Airfryer?
Do I need to preheat my Philips Airfryer?
Can I use baking paper/tin foil in my Philips Airfryer?
How and when to use oil in my Philips Airfryer?
Which frozen fries can I make in my Philips Airfryer?
What kind of food can I make in my Philips Airfryer?
How much food can I prepare in my Philips Airfryer?
Why do I have to shake the food in my Philips Airfryer?
How to clean my Philips Airfryer
How can I get the HomeID App?
Parts & Accessories
Troubleshooting
My Philips Kitchen Device cannot find my home WiFi network
I cannot control my Philips Kitchen Device with my HomeID App
How to reset my Philips Kitchen Device and delete all information
The on/off button light of my Philips Airfryer does not turn off
My Philips Airfryer is not showing on the HomeID App device list
The coating of my Philips Airfryer’s pan or basket peels off
My Philips Airfryer makes a noise
My Philips Airfryer does not work or switch on
White smoke comes out of my Philips Airfryer
The food from my Philips Airfryer is not crispy or as expected
My Philips Airfryer's homemade fries are not as expected
My Philips Airfryer shows dashes or an error code
I cannot connect my Philips Kitchen Device with my HomeID app