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Troubleshooting

Is your product not working as it should? Find the solution here.

Product Usage and Results (2)

• The food from my Philips Airfryer is not crispy or as expected
• My Philips Airfryer homemade fries are not as expected

Power/ Charging / Battery life (1)

• My Philips Airfryer does not switch on

Apps (2)

• I cannot select images or take a photo for my Philips NutriU App recipe
• My Philips NutriU App closed or crashed

Device (2)

• White smoke comes out of my Philips Airfryer
• The coating of my Philips Airfryer’s pan or basket peels off

Temperature issues (1)

• My Philips Airfryer does not heat up

Noise (1)

• My Philips Airfryer makes a noise

Error notifications (1)

• The display on my Philips Airfryer shows 5 or 6 dashes