Discontinued
Frequently Asked Questions
Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
Can I connect a keyboard and/or mouse to my Philips TV?
How to find the wireless encryption key in my Philips TV?
Why did my Scenea photo change back to the original image in my Philips TV?
Does Net TV work when I have connected a Set-Top Box to my Philips TV?
Can I listen to music while the Scenea photo is on the screen of my Philips TV?
Does the Electronic Program Guide (EPG) work in my Philips TV with a set-top box?
What does the 'Registering...' message mean in my Philips TV when Net TV is starting up?
Can I change the order in which Net TV favorites are listed in my Philips TV?
At around 6 a.m my Philips TV’s front indicator turns off for a few seconds. Is this normal?
Do I have connect the antenna to the Philips TV if I use HDMI connected accessory devices?
Is the USB extension cable provided in the Wi-Fi Adapter package?
Can Wi-Fi Media Connect stream multi-channel audio, such as 5.1 channel?
Why can I not project a DVD or Blu-ray disc that is playing on my PC?
Why can my Wi-Fi MediaConnect not start projecting straight after my Philips TV starts up from standby?
Can I watch 3D movies via sources in Net TV like YouTube or via the video store in Philips Net TV?
If I have a large monitor, how is image quality affected when using Wi-Fi MediaConnect?
Can Wi-Fi MediaConnect project to several Philips TVs at the same time?
Why does the picture in my Philips TV judder from my Wi-Fi MediaConnect projections?
Why is the Scenea photo not displayed in my Philips TV?
What issues in Philips TV are solved with a software upgrade?
What is the new SCENEA item in the Home menu of my Philips TV all about?
Can I add any Internet page to "My favorites" in my Philips TV?
Why did the Scenea photo in Philips TV switch off after some time?
How to set Scenea to switch off earlier than the normal 4 hours in Philips TV?
Troubleshooting
What do I do when my Philips TV display the message “Philips server not found” or does not respond to the cursor keys in the Net TV/Smart TV “Term of use” page?
My Philips TV fails to respond to the remote control
I forgot my PIN code of Philips TV for parental control. How do I solve this problem?
I set up an Internet connection between my Philips TV and my router, but it does not work
I have connected my PC and Philips TV to my home wireless network (IEEE 802.11g). When I start projection, I get another error message saying "File cannot be read or found."
There is no sound from the TV speakers of my Philips TV
What kind of antenna should I use for my Philips TV?
The time displayed by Philips TV clock function is not correct
My Philips TV is tilted horizontally when it is mounted on the table stand
What should I do if I want to operate all my devices with a single remote control?
Warranty and service
Check the terms of your warranty and start a product exchange or repair