Frequently Asked Questions
How can I use Smart Sensing Technology with my Philips Airfryer XXL Premium?
How to use presets on my Philips Airfryer?
Where can I find recipes for my Philips Airfryer?
Where is the model and serial number on my Philips Airfryer?
What materials and coatings are used in my Philips Airfryer?
What kind of baking tin can I use in my Philips Airfryer?
Do I need to preheat my Philips Airfryer?
Can I use baking paper/tin foil in my Philips Airfryer?
How and when to use oil in my Philips Airfryer?
Which frozen fries can I make in my Philips Airfryer?
What kind of food can I make in my Philips Airfryer?
How much food can I prepare in my Philips Airfryer?
Why do I have to shake the food in my Philips Airfryer?
How to clean my Philips Airfryer
How can I get the HomeID App?
Parts & Accessories
Troubleshooting
I cannot pause my Philips Airfryer XXL Premium when cooking with a Smart Chef program
My Smart Chef program stopped during the calculation phase
My Philips Airfryer XXL Premium displays wrong time while using my smart chef program
The timer of my Philips Airfryer is stuck or does not count down.
My Philips HomeID App closed or crashed
My Philips Airfryer is not showing on the HomeID App device list
The coating of my Philips Airfryer’s pan or basket peels off
My Philips Airfryer makes a noise
My Philips Airfryer does not work or switch on
White smoke comes out of my Philips Airfryer
The food from my Philips Airfryer is not crispy or as expected
My Philips Airfryer's homemade fries are not as expected
The display on my Philips Airfryer shows 5 or 6 dashes