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Frequently Asked Questions
- Why is there an obvious electric shock sensation when using PPM3311 Neck Massager?
- Can PPM3311 Neck Massager be used outside the recommended ambient temperature range?
- Can I bring PPM3311 Neck Massager on the plane?
- Can I use PPM3311 Neck Massager while it is charging?
- When I wake up with a stiff neck, can I use PPM3311 Neck Massager for massage?
- Does the extension strap on the PPM3311 Neck Massager have massage and heat functions?
- Why does PPM3311 Neck Massager have some noise during it working?
- Is PPM3311 Neck Massager too tight to wear?
- Why does PPM3311 Neck Massager automatically stop working after 10 minutes of massage?
- Why does PPM3311 Neck Massager have a rubber smell and the product smell is relatively strong?
Customer Service
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