Troubleshooting & support
Philips Sonicare ProtectiveClean 6100 Sonic electric toothbrush
HX6871/42
Log in or create an account
Register your product
You instantly have access to manuals, tailored support and more. Plus, it's quick and easy.
Frequently Asked Questions
- How long should my Sonicare toothbrush battery last?
- Where can I purchase accessories for my Sonicare toothbrush?
- Can I use my Sonicare charger with other toothbrushes?
- Why is there a gap between my brush head and handle?
- Can I use my Sonicare AirFloss charger to charge my toothbrush?
- What are the brushing modes for my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- How do I register my Sonicare toothbrush?
- Can I use my Philips Sonicare Toothbrush in the shower?
- How does the pressure sensor feedback work on my Sonicare toothbrush?
- In which countries is the Sonicare app available?
- How do I enable or disable the pressure sensor on my Sonicare?
- How do I charge my Sonicare toothbrush?
- How do I use my Sonicare toothbrush with braces?
- How to recalibrate Philips Sonicare toothbrush pressure sensor settings
- How do I use my Sonicare toothbrush?
- How to clean my Philips Sonicare toothbrush?
Popular parts and accessories for this product
- HKD298.00*
- HKD298.00*
- HKD298.00*
- HKD298.00*
- HKD298.00*
- HKD298.00*
- HKD238.00*
- HKD298.00*
- HKD298.00*
- HKD238.00*
- HKD238.00*
- HKD238.00*
- HKD238.00*
- HKD298.00*
Standard toothbrush variety pack
HX9073/96
- HKD298.00*
Standard toothbrush variety pack
HX9073/67
* Suggested retail price
Troubleshooting & repair
Is your product not working as it should? Find the solution here.
Choose subject
Warranty and service
Check the terms of your warranty and start a product exchange or repair Contact Philips
We are happy to help you
Suggested products
- Other business solutions
- Other business solutions
- Lighting
- Automotive
- Hearing solutions More
- Contact & support
- Contact & support
- Customer support
- Professional healthcare support
- Company contacts
- Stay up-to-dateStay up-to-date
-
Select country/region
Hong Kong SAR China (English)
© Koninklijke Philips N.V., 2004 - 2025. All rights reserved.