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Philips Support

My Philips VisaCare is making a humming noise

Published on 2017-04-14

If your Philips VisaCare Prestige is making a humming noise, chances are that you can solve the issue yourself. Please try the following to solve the problem.

VisaCare Prestige is equipped with a smart system that is activated when used with too much water. As a result it may produce an intermittent humming sound until the conditions are optimal to continue usage on wet skin. This is normal and does not have any impact on your skin or device.

Note that water may drip from the socket at the bottom of the device when you use it on a wet face. This is normal and not dangerous.

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