Philips Support

What are the white spots on the bottom of my Philips kettle?

Published on 29 March 2023
Depending on the hardness of the water in your area, small spots may appear on the heating element of your Philips Kettle when you use it. Read the article below to solve this.

Descale your kettle

The white spots are the result of scale build-up on the heating element and on the inside of the kettle over time. The harder the water, the faster scale builds up. Scale can occur in different colors. Although scale is harmless, too much scale can influence the performance of your kettle.

Descale your kettle regularly. It is best to descale every month if you live in a hard water district and every three months if you live in a soft water district. 

Follow the steps below:
  1. Fill the kettle with white vinegar up to one quarter of the MAX indication.
  2. Add water up to the max indication.
  3. Press the green tea button to heat up the water to 80˚C and then press the KEEP WARM button.
  4. Empty the kettle after 30 minutes and rinse the inside thoroughly.
  5. Repeat the descaling procedure if there is still some scale in the kettle.

The information on this page applies to the following models: HD9365/11 , HD9303/03 , HD9350/95 , HD9350/92 , HD9351/92 , HD9348/58 , HD9355/92 , HD9348/12 , HD9344/12 , HD9357/12 , HD9332/21 , HD9305/26 , HD9321/26 , HD9342/01 , HD9300/00 , HD4618/20 , HD4676/20 , HD4677/20 , HD4632/20 , HD4608/00 , HD4644/00 , HD4680/55 , HD4682/01 , HD4690/00 , HD4646/70 , HD4681/00 , HD4666/20 . Click here to show more product numbers Click here to show less product numbers

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