Philips Support

How to improve the sound quality of my Philips TV?

Published on 2016-12-29

In order to improve the sound quality, make sure that you observe the following guidelines:

  • Check the quality of the incoming signal on the TV with a different Source like DVD or VCR
  • Splitting the signal will make it considerably weaker. If you use an antenna cable splitter: connect the antenna directly to the TV without the splitter.
  • Check your cables and cable-connections
  • Make all your cables as short as possible
  • Use high quality antenna cable
  • Connect the plugs well into their sockets

Check whether the sound quality has improved. If not:

You can use the [Sound] button on the remote control to set your TV to a predefined sound mode that will give you the best sound quality.

Alternatively, you can set your personal sound preference by following these steps:

  1. Press the [Home] button on the remote control to access the [Home] menu
  2. Use the cursor button to select [Setup] and press the [OK] button to confirm
  3. Press the cursor [Down] to select [Sound] and press the cursor [Right] to access the sound menu
  4. Press the cursor [Up][Down] to access the sound settings
  5. Press the cursor [Right] to select and the cursor [Up][Down] to adjust them to suit your preferences and press the [OK] button to confirm
  6. Press the [Back] button to exit the menu
  7. If there is no sound, press the [Mute]or volume button on the remote control

If the TV is connected to the audio system:

  1. Check the connection with the audio system
  2. Switch the audio system to the correct source
  3. Check the volume level of audio system
  4. Change the audio setting on the audio system to match your personal taste

Note: We do not recommend connecting passive speakers to the TV.

If you do not have sound or bad sound on one or a few channels, the problem is with the reception or the broadcasting quality of these channels.

Follow these steps to check if it solves the problem:

  1. Fine-tuning can be useful when the frequency has shifted a bit or when interference of another frequency occurs
  2. Press the [Home] button on the remote control to access the [Home] menu
  3. Use the cursor buttons to select [Setup] and press the [OK] button to confirm
  4. Press the cursor [Down] to select [Installation] and press the cursor [Right] to access the installation menu
  5. Press the cursor [Down] to select [Channel Install] and press the cursor [Right] to access the channel installation menu
  6. If the channel lock is activated, the screen will prompt you to enter your access code. If you have forgotten your access code, refer to the FAQ ('I have forgotten my 4-digit access code. How can I reset it?').
  7. Press the cursor [Down] to select [Analogue: Manual] and press the cursor [Right]
  8. Press the cursor [Down] to select [Fine Tune] and press the cursor [Right]
  9. Adjust the frequency with the cursor [Up][Down] in case of poor reception of the channel found
  10. Press the [OK] button once adjustment is completed
  11. Press the cursor [Down] to select [Store Curr Channel] and press the [OK] button to [Store] the frequency
  12. Select [OK] and press the [OK] button to [Store] the frequency
  13. Press the [Back] button to exit the menu

Reinstall the analogue channel(s):

  1. Press the [Home] button on the remote control to access the [Home] menu
  2. Use the cursor button to select [Setup] and press the [OK] button to confirm
  3. Press the cursor [Down] to select [Installation] and press the cursor [Right] to access the installation menu
  4. Press the cursor [Down] to select [Channel Install] and press the cursor [Right] to access the channel installation menu
  5. If the channel lock is activated, the screen will prompt you to enter your access code. If you have forgotten your access code, refer to the FAQ ('I have forgotten my 4-digit access code. How can I reset it?').
  6. Select [Channel Assistant] and press the cursor [Right] to access the automatic installation screen
  7. Press the cursor [Up][Down] to select the country where you are located and press the [OK] button to confirm
  8. Select [Start] and the press the [OK] button to [Start] auto programming
  9. The menu screen disappears and the progress of auto programming is displayed. The progress bar indicates the number of analogue TV channels found.
  10. Once the installation is completed, press the [OK] button to confirm and exit the menu

If the problem is still not solved, contact the broadcaster or your provider to verify whether there is a broadcasting problem.

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