Philips Support

Why is my Philips TV not able to recognize a USB flash device?

Published on 2016-12-29
  • Your TV supports playback of files in JPEG, MP3, H.264 and MPEG4 format exclusively
  • Only memory cards in FAT/DOS format are supported

Follow these steps below to check if your USB flash device is supported.

Step 1-4

  1. Switch off your TV.
  2. Insert your USB device into the USB connector at the side of the TV.
  3. Switch on your TV.
  4. The [Browse USB] icon will be shown on the home menu if the TV recognizes the USB flash device.

Note: If the TV does not recognize the USB flash device, try re-inserting the USB flash device and repeat the procedure again.

Step 5-7

  1. Select the [Browse USB] icon and press the [OK] button to access the content browser.
  2. To view the media files that are stored on the USB flash device, select the folder of your choice and press the cursor [Right] to browse through the contents.
  3. Large files or files from high capacity USB drives can take a little longer to load.

Note: Philips cannot be held responsible if your USB flash device is not supported.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.