Philips Support

Why did my Scenea photo change back to the original image in my Philips TV?

Published on 2016-12-29

If you have downloaded and installed the latest software on this TV or this was done in a repair shop, your Scenea photo is overwritten by the original factory image. You have to upload your own photo again.

Frequently Asked Questions

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.