If the video format is not supported by your media server, you can get an error message.
When a video format is not supported, some media servers re-encode the video to a format that is supported. This is called transcoding.
By default, Tversity media server transcodes only when needed. You can change the settings so that it never transcodes.
- Open your TVersity media server
- Select Settings > Transcoder
- Change the setting to Never