Philips Support

Why does PPM3311 Neck Massager have a rubber smell and the product smell is relatively strong?

Published on 02 April 2024
PPM3311 Neck Massager uses elastic cloth, silicone, slow rebound memory cotton, and the selected fabric is comfortable and skin friendly and good ductility, please rest assured. We recommend that you unpack it and place it in a ventilated area before use, and the smell will dissipate soon.

The information on this page applies to the following models: PPM3311DB/90 .

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.